Save 20% on 5-packs (offer now closed)

i missed the deadline too

Postby krgrecw » Fri Oct 17, 2008 3:41 pm

thought the offer was good thru friday night. Sucks they'd close it during the middle of the day when the majority of people are still at work
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Postby Simon31 » Fri Oct 17, 2008 4:30 pm

I agree! When this offer was originally posted, I never saw what time it ended on Friday! I assumed "3 Days" meant 3 full days ending at 12:00 midnight. Had I known there was a 2:00 pm deadline, I too would have gotten my order in last night or early this morning.

[quote:556ffeae28]Just go and purchase them as you would ordinarily - your prices will be discounted; there's no codes or coupons. And there's no limit to how many you can buy, but this special sale lasts for 3 days only, so act fast!
[/quote:556ffeae28]

I read this and figured the $99.95 price would be adjusted once my order was processed. Unfortunately, it wasn't and I'm stuck with paying the $99.95. I noticed the thread was amended twice, last time was today. I don't know when the 2:00 deadline was thrown in there or if it was always there and I just didn't notice it. :evil:
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Sale

Postby DAVIDBERGER » Fri Oct 17, 2008 4:42 pm

Guys: I'm sorry you missed out on the 3 day sale... The 3 days ran from 2PM Tuesday to 2PM Friday...

I'm changing the system right now. Purchase a 5 pack until midnight tonight and the price will be $79.99 in your cart (although none of the promotion will show the lower price).

Also, email member services, and if you purchased at 99.99 this afternoon, we'll credit you the difference.

At midnight, everything's 99.99 again.

-David
GM, Fantasy Games
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Postby LMBombers » Fri Oct 17, 2008 4:51 pm

Can't beat that deal. Who says TSN doesn't provide good Customer Service? :wink:
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FWIW

Postby DAVIDBERGER » Fri Oct 17, 2008 4:59 pm

The email that went out was more explicit about the timing than the on-site promotion...
not getting the emails? Sign up here:
http://fantasygames.sportingnews.com/crs/coming_soon.html

If you only check the Strat box, you will only get Strat offers.

-David
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Postby visick » Fri Oct 17, 2008 5:12 pm

THANK YOU!
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Postby MEAT » Fri Oct 17, 2008 5:28 pm

thanks a MILLION, or at least $20.00 worth!
now THAT'S customer service! :lol:
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Postby Simon31 » Fri Oct 17, 2008 6:23 pm

When they get it right, it should be mentioned. I was contacted by TSN and made a fair offer for the miscommunication about the sale. Thanks for the quick response! I'm happy now! :D
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Postby Delbird » Fri Oct 17, 2008 9:42 pm

I agree, this was definitely a customer first type of response and I appreciate it greatly - I got my 5 pack so I'm a satisified customer (even more so if my teams win a few).

Thanks again. Delbird
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Postby RICHARDMILTER » Fri Oct 17, 2008 10:29 pm

Doh! I just got paid this evening. Oh well 5 for 100 is still a good deal. Especially since I have been lucky enough to win a few credits. Still I wish I had acted quicker. I will blame it on the tough economy. Kudos to TSN even if I did miss out.....damn!
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