Old situation thread

[BC Manager]

I guess the 80s games are getting updated last? I see some things haven't changed. :(

[cristano11]

haha yes these poor people who have been up 50 hrs, these poor poor people who have been working for free... sux some guys finger got hurt, we all feel bad about that... but at the same time lets relax about the poor TSN guys working 50 hrs straight... u guys have any idea how much tsn makes off of us? well not me, i played for free all year, but the rest of u...

[andyqwong]

Lolz! Strat is like crack for your guys. :twisted:

[mlbrookss]

If you guys stop sendind in messages to the people who are tring to service the problem , maybe just maybe those guys can do the maintainence work to repair the site , RATHER THAN HAVING TO STOP AND COMMENT ON ALL OF YOUR QUESTIONS ???? what do you think .

[pokey2776]

just put it back the way it was ????????????

[paul.czarnecki]

We all aren't necessarily at the same disadvantage. I've got a two game lead with six games left and my team includes two high injury risk players. If one or both of them goes down in games one through three, my lineup in games four through six could suck based on past experience with HAL.

[dadamch]

I think I'm going to have to agree with Penngray's earlier post. I don't think it fair to dump on someone who is working their butt off trying to fix things but any and all properly functioning IT shops have a recovery plan. No one who wants to stay in buiness initiates a system upgrade (software or hardware) with out a fall back plan. When the upgrade goes to hell in a handbasket, the new server (in this case) is switched off-line and processing moved back to the old server. This is obviously not an option in this case.

I can only hope that somebody is learning from this episode and all future upgrades are throughly tested before being moved to a production environment AND the old system is prepared to run if the upgrade fails.

Like I said I appreaciate Bernie and the rest of the staff's hard work but if proper procedures were in place they would not be in the position they are now.

[novie]

Bernie... in light of the issues regarding multiple series running in one day and the issues of holding back by a couple days... thus throwing the scheduling off,..... would it not make sense to just shut every game down right now and plan to resume the schedule next Thursday? All scheduling would be simply a week back and there will be no biatching about multiple series being run and how it screwed people over.

This would make some happy, and is unlikely to upset those that are not upset already!

Hang in there d00d... and don't forget it was just a fortnight ago that people were so happy to have you back at work here!!!!

novie

[dadamch]

Novie has a good idea, this isn't a critical system and we can all live without SoM for a week. That would Bernie and the staff plently of time to fix things and take them out from under the gun.

[bjs73]

[quote:b7e3ba00aa]Postseason for both 2005 and ATG II have been completed, however, for Thursday and Friday night, and are thus caught up. Because they are easier to run, I intend to keep them on schedule.[/quote:b7e3ba00aa]

Sigh. :roll: Back to the 80's = Back to the back of the bus. :roll:

In any event, now that the solution is far from hand, I'd like to put my 2 cents in on the whole deal. The range of emotion in this thread is insane. Some people even have gone from one side of the emotion fence to the other. No matter the arguement both sides are in the right.

We pay for the service and the service is broken. Am I disappointed? Yes. Poor implementation without proper planning. The good news? I'm glad it isn't my bank's website pulling this kind of shenanigans.

Will the loyal base be compensated for the break in service?

Don't care so much as long as there are timely updates as to what is being done to correct the problem with some type of time table showing what's going on behind the scenes and when the expected up time will occur. However, if TSN does decide to compensate it's loyal base, don't leave any of us out, regardless of the format that we choose to play: equally distributed.

And if the down time gets to a point beyond my threshold for patience, then I fully expect a 100% refund on all the credits that I have purchased in good faith and a 100% refund on all teams that have stalled in mid-season.

More importantly, I'm very interested in what [b:b7e3ba00aa]exactly[/b:b7e3ba00aa] are the benefits from a server upgrade at this point? What are we going to be able to see from our end?

1. Faster website access?
2. New features?
3. All games will run in less than 30 minutes after midnight?
4. Just establishing a foundation for future games and what does that mean for the older formats?
5. (Insert other commentary here.)

Inquiring minds want to know. We want to know if the ends are going to justify the means.

I have compassion for Bernie and the other anonymous staff that have put in long hours these past couple of days. Those are long hours and I give you a hearty thumbs up for the effort. I'm sure there must have been times when you wanted to go running down the street naked in the middle of the night leaving only your butt cheek impressions on the photocopier glass as the only evidential proof that you had ever been at the TSN offices at all.

But you didn't. So thanks for the hard work and the effort. There are more important things in life like the wife and family. So, go get a ice cold six pack and some carryout pizza, pig out, and get some much needed down time yourself.

But do keep us in the loop on what's happening.