Strat-O-Matic.com transition info/FAQ

Re: Awful

Postby BergRad » Fri Jun 08, 2012 10:43 pm

[quote:4ab6452032="mikemorgan44"]This sucks and couldn't be more confusing. Emails, passwords, nothing frickin' works. Why ruin a good thing and you're gonna lose my business Strato Sporting News computer geeks.[/quote:4ab6452032]

Lighten up. With an attitude like that you won't be missed.
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Postby motherscratcher » Fri Jun 08, 2012 11:57 pm

[quote:4392221ce8="chris22hackett"]grr, my lineups aren't set and my next game is the finals. Now I have no idea when that starts or if I will for sure be able to access my team in time. I wish there was notice for this shut down.[/quote:4392221ce8]

Holy crap, are you serious? How in the world could you NOT know? Heck, the thread that you just posted this comment in is 5 pages long and 2 months old! :oops:
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Re: Awful

Postby motherscratcher » Fri Jun 08, 2012 11:59 pm

[quote:16b784148c="mikemorgan44"]This sucks and couldn't be more confusing. Emails, passwords, nothing frickin' works. Why ruin a good thing and you're gonna lose my business Strato Sporting News computer geeks.[/quote:16b784148c]

It's not confusing, unless it confuses you to type the same email on 2 different web pages.

And "Strato Sporting News computer geek?". Really?

What the heck is wrong with you people?
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Postby mykeedee » Sat Jun 09, 2012 12:24 am

ditto, it's not rocket science... and believe me if I can do this anybody can! :roll:
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Postby guardian154 » Sat Jun 09, 2012 6:25 am

I have logged into this new site several times and even saved the password in the browser...now it doesn't work. This new site looks like a kid right out of high school did it...hopefully when they redo it it has a little more professionalism...resetting password now...

Well when I type in my e-mail address it says I am not registered. WTF!Sent off an e-mail to support, I have not received anything from Strat, no password reset, nothing from support and they want $2 a minute to call them.
Last edited by guardian154 on Sat Jun 09, 2012 8:16 am, edited 2 times in total.
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Re: Awful

Postby morgs » Sat Jun 09, 2012 6:28 am

[quote:ac5081208a="ehlekev"][quote:ac5081208a="mikemorgan44"]This sucks and couldn't be more confusing. Emails, passwords, nothing frickin' works. Why ruin a good thing and you're gonna lose my business Strato Sporting News computer geeks.[/quote:ac5081208a]

Patience. It's a big move. By next week, we will move this online strato from the 20th century to the 21st century. This is a great move. Everything will be working fine. Just make sure you set up the SOM site account with the same email that is attached to the TSN site. No issues.

Kev[/quote:ac5081208a]It won't let me use my current info or create new account and the instructions might as well be in Mandarin Chinese.
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Strat-O-Matic.com user account issues

Postby bernieh » Sat Jun 09, 2012 9:52 am

Hi folks,

Hopefully some time tomorrow I should have the results back from our user account matching, at which point I'll know exactly which Strat-O-Matic.com user account your teams will be going to.

I'm also consulting with the programmer over at Strat-O-Matic.com on our plan to assist those of you with individual problems. When the time comes, I'll post the proper way to contact us in that event; be prepared to give us specific details on what your issue is (e.g. you're not getting the temporary login email; it says your email address isn't found, etc.). I'll have you covered.
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Postby travelingjack » Sat Jun 09, 2012 10:19 am

Thanks Bernie.

For those who are posting about issues, it's understandeable to be aggravated but maybe wait a few days before you start with the histironics and name calling. The transition was announced several weeks ago, and is not supposed to be completed until Monday at the earliest. If things are still messed up then (and you don't get help from SOM) then maybe start complaining but for now save it. Seems like Bernie is doing everything possible to help everybody. End lecture 8-)
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Postby bernieh » Sat Jun 09, 2012 10:40 am

[b:b2062bdd38]guardian154:[/b:b2062bdd38]

I've just been given access to manipulate Strat-O-Matic.com user accounts; I went into yours and saw that you had apparently made a typo ("gurdian") in your email address. Could you try requesting a new password/link again and please let me know if it works?

If it does, then I'll be able to invite anyone else with login issues to submit your private inquiries.

Thanks!
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Postby thisisray » Sat Jun 09, 2012 11:21 am

Thanks for your hard work bernie. We appreciate it :)
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