by BDWard » Tue Jun 12, 2012 1:18 am
[quote:55ab939625]Well, well what a shock. :o
And it' gets better. When one tries to log on to the strat-o-matic.com, the computer freezes for several minutes. Happened both times I tried to access the site today.
Technical difficulties huh? Is that what we call incompetence now? :roll:[/quote:55ab939625]
Well, well, what a shock that Petrosian is responding with his usual vitriol.
It's a known fact that addicts have difficulty with even the simplest of tasks (like logging in) when missing a fix. Others just get even more nasty and mean than their usual surly dispositions.
Just take a pill and chill. Bernie will soon whip up a new better than ever batch to satisfy your cravings.
Yes, we all have high expectations and can be very demanding as a group. Bernie's doing the best he can trying to bring us a vastly improved product with a minimum of bugs. I'd rather have a little longer delay and fewer bugs to deal with when the product is rolled out.
I think Bernie is the right man, perhaps the only man, for the job.
I hope Bernie's new bosses at SOM realize that the vast majority of people here are overwhelmingly supportive and appreciative of his fine work and that the few malingerers are a very vocal minority who aren't happy unless they are complaining or fighting with someone.
Bernie has dealt with a lot of unwarranted and harsh criticism, some of it personally insulting, over the years from those questioning his work ethic and/or competence by turning the other cheek and attempting to provide even greater customer service.
I've read nary a foul word from Bernie in his own defense, nor would I expect to read such, as it would be bad for business. The playing field isn't always level when trying to respond to and/or satisfy customers. To his credit, his responses have always been along the lines of "Now that the problem has been identified, I'll fix it" and he has NEVER taken the bait by responding publicly in kind to the often harsh, unreasonable and unfair criticism.
Some of the criticism has been so unfair and harsh since the announcement that SOM would be replacing TSN that it can only be construed as a transparent attempt to embarrass Bernie in front of his new bosses and cause his dismissal.
Does anyone in his right mind really want to see that happen?
How and why Bernie puts up with it is beyond me, but it speaks volumes about his dedication to the community and the game. While no one is irreplaceable, I shudder to think what would become of the online game if Bernie left.
While I do not deign to speak for Bernie, TSN, SOM or the online community as a whole, those who don't like it here should go elsewhere in their pursuit of gaming perfection.
Don't let the door hit you in the a$$ on the way out.