by bernieh » Thu Jun 14, 2012 1:59 pm
Yes, deep breath everybody.
Here's the thing. I'm going to need you all to just bear with me for a bit. Here's why.
Everything comes to down to one thing. I'm only one guy. It's absolutely crazy that for all these years, I've been basically the only guy who does all the programming, game design, graphic design, monitoring, 24/7/365 on-call emergency coverage, customer service, community representation, everything. One guy can't expect to excel at every single one of these areas, and while I don't pretend I do, I think I do an admirable job at least trying. I feel like my detractors don't give me enough credit for the intense passion and work ethic I have for this job, and for the herculean challenge that I've been trying to handle all these years. I've practically destroyed my personal and family life - not to mention my health - only to be called an incompetent slacker by Petrosian, and the wrong man for the job by Nev.
Yes, there's bugs. Yes, there's confusion. But [i:c068fee3ef]everything has a reason,[/i:c068fee3ef] and whether or not you feel like I deserve the benefit of the doubt, please try and exercise some anyway. [i:c068fee3ef]Every single thing has a reason for it[/i:c068fee3ef], but I simply don't have the time to explain it all. Why? Because I'm only one guy.
Why aren't I on the boards constantly addressing your comments on the new site? Because I'm busy answering emails helping individual users get into their teams. And I'm only one guy.
But it takes "just a minute" to answer this one question! No, it doesn't. I'll answer one question now: the forums are intentionally unlinked because new users are unable to post there for the time being, and won't until we've migrated it over. This paragraph did just take a minute to type, but then it'll be wondered why a dozen other questions aren't answered. I'm only one guy. For the record, I'll be continuing to try and address issues on the "Welcome" wiki page I posted, which is a much more central place. No new users can see this forum.
Well, working with the fact that there's only one guy, why not wait however long it takes to put out a perfect new site that's flawless from day one? For many business reasons, just one of which was Strat-O-Matic had no choice. We simply could not stay on SportingNews.com for longer. There's more reasons that are not my place or pay-grade to give, but that's all you need to know.
So... [i:c068fee3ef]how could we have this situation where this entire game is being run by one guy for all these years[/i:c068fee3ef]? He obviously can't handle it all. No argument from me there. I've come to hate all the insane responsibility I have on my shoulders and the fact that I can't please all of the people, at all of my tasks, all of the time.
But here's what you need to know, if you're considering leaving all of a sudden because there's lingering bugs and a graphical background you don't like after an absolutely MASSIVE new site launch. Strat-O-Matic.com is committed to [i:c068fee3ef]changing the situation[/i:c068fee3ef]. They'll be getting me help in countless different ways. Maybe I'll get coverage on nights and weekends so I'm not so tired during the day. Maybe I'll get customer service help so I can focus on the game's programming. What's certain is that though it may take some time, they are committed to improving the situation. If you're still unhappy after a while, then of course, it's your prerogative to leave at any time. Just don't expect everything to be suddenly perfect immediately out of the gates.
So please, let's take a deep breath, and try to keep in mind that there's only one guy here trying to make the best of an extraordinary situation.
Flame away, those that are inclined to flame; this is probably nice bait for you... I'll just be going back to the trenches trying to address ALL of your concerns. Everyone else: thanks for your continued support, and all the encouraging and congratulatory emails I'm getting.