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Contacting Strat 365?

PostPosted: Tue Jan 23, 2018 2:32 pm
by chasenally
Does anyone have the email for Stratomatic 365? I ordered a set of 6 credits during the site shut down and never was given the credits. I did call the contact phone line but they said they don't handle the 365 orders and that there was no phone number to contact them by. Why would they not have a phone line?

Thank you in advance for any help you can give me

Mike

Re: Contacting Strat 365?

PostPosted: Tue Jan 23, 2018 3:48 pm
by Palmtana

Re: Contacting Strat 365?

PostPosted: Tue Jan 23, 2018 5:43 pm
by Valen
If the email does not get results. Call your credit card company. They can reverse the charge and Strato will contact you. Or even if no contact once the money is returned to your card you can then redo your purchase and hopefully their servers will be working properly this time.

Re: Contacting Strat 365?

PostPosted: Wed Jan 24, 2018 8:13 pm
by chasenally
Strat took care of my credits within the day! Thank you Valen and Palmtana and Strat