Fri Jun 13, 2014 9:43 pm
Until the name-calling started, Andy's original thread was an extraordinary insight into SOM's customer base, providing the kind of market research that most big corporations spend millions of dollars to acquire. And it didn't cost the company a penny. Unfortunately, it appears that it will not be very valuable, since John Garcia's blog indicates SOM is locked into a product change straight out of left field.
It is abundantly clear from the posts on Andy's thread that the vast majority of us (including many of SOM's best customers) do NOT like--or want--the addition of cards for Japanese and Cuban players who never played in Major League Baseball.
You'd think--or, perhaps, hope--that the company would take this outpouring of sentiment into consideration and, at the very least, include an opt-out version for the new cards.
But I'm not holding my breath waiting for that to happen.