How did this happen?

With a 4 run lead, Eckersley (RHP) is on the mound with F9 fatigue.
Runners on first and second.
Julio Cruz batting rolls a 2-7.
Result on card: 2-7- gb(2b)B
Result in game: Single (CF)

Next batter hits a grand slam to tie the score. Of course I eventually lose on a double by Julio Cruz.

TOP OF INNING 9
0 T.Helton 5-5 Single (LF) b-1 F8
0 1 S.Brosius 6-5 Walk 1-2 b-1 F6
SUBSTITUTION at P: Dennis Eckersley
0 12 C.Klein 6-6 Pop Out (SS) b-0 F9
1 12 J.Cruz 2-7 Single (CF) 2-3 1-2 b-1 F9
1 123 D.Winfield 3-6 Home Run (CF) 3-H 2-H 1-H b-H F9
1 T.Stearnes 4-6 Line Out (2B) b-0 F9
2 B.Bonds 3-7 Walk b-1 F3
2 1 J.Cronin 6-10 Strike Out b-0 F2

I'd write to support. This makes no sense to me

What was Strats reply?

i'm sorta developing an impression that the card images are not necessarily completely accurate or something. I thought i saw a similar post/thread a while back.

The image of the card they have shown for Julio Cruz 1978 is not Julio Cruz 1978. This I know for a fact.

It looks like they might now have the correct card imagine for Julio Cruz 1978, can anyone confirm?

Current card does in fact show a single on 2-7 against righties.

As to whether it was wrong in the past cannot say. If it was wrong and you wrote to strat that displayed dice roll does not match card I can tell you what their answer would be. The result is correct. There is just a display error in the box score.

Strat Support said that they had the incorrect image displayed before for 1978 Julio Cruz. The correct image that shows 2-7 as a single is now up. I just checked to confirm.