Mon Feb 15, 2021 11:21 am
I had a card hacked as well - the charge was for something called "Venus et Fleur," and was for over $570. Someone's attempt at an expensive Valentine's Day gift, I guess! But my credit card company had already declined the charge due to their really good fraud detection scheme, and sent me an email asking me if I nevertheless recognized it, in case I wanted to try to put the charge through again (obviously not!).
And I know that some folks have complained about not getting notification, but I received a preliminary email from Strat dated Feb. 8 (saying what they had "just learned," announcing that they had immediately disabled credit card functionality and saying that any new orders should be paid by credit card through their paypal link), and a follow-up email with the full explanation on Feb. 10 (including the info that the hack was in effect from Jan. 5 through Feb. 8). I guess either emails were not sent out to some, or email spam/junk filters caught some of the emails.