But seriously it only took a week.

But seriously how do get this company (see "What the hell?" post) to answer my emails to 365 support? I'm at a loss. Any suggestions? Can the moderator help? I guess i could vote with my feet.
Well miracle of miracles it only took a week to answer a simple email.

No, unfortunately the moderator can't help improve what should be a top priority for SOM. I'm just a player like every one else here. I have no Batphone for communication. Like you, I send in a question or request and hope it gets looked at sooner than later. Usually it's later. That's not the way it should be.