How long does it generally take for

Moderator: Palmtana

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Mattw0909

  • Posts: 305
  • Joined: Tue Jan 19, 2021 9:41 pm

How long does it generally take for

PostFri Sep 06, 2024 5:40 pm

I purchased a team about 45 minutes ago and never received a credit on my account to create the team. I sent strat an email and still haven’t heard anything back. How long do the normally take to respond? I’ve never tried contacting them before so I just want to make sure I sent it to the right place
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hackra

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Re: How long does it generally take for

PostFri Sep 06, 2024 7:11 pm

My experience is they don't respond after 5 pm Friday or on weekends. I suspect you'll hear back Monday or Tuesday
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Palmtana

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Re: How long does it generally take for

PostFri Sep 06, 2024 7:30 pm

Mattw0909 wrote:......I just want to make sure I sent it to the right place


365support@strat-o-matic.com
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Mattw0909

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  • Joined: Tue Jan 19, 2021 9:41 pm

Re: How long does it generally take for

PostFri Sep 06, 2024 7:31 pm

I just received the credit thanks guys

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