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How long does it generally take for

PostPosted: Fri Sep 06, 2024 5:40 pm
by Mattw0909
I purchased a team about 45 minutes ago and never received a credit on my account to create the team. I sent strat an email and still haven’t heard anything back. How long do the normally take to respond? I’ve never tried contacting them before so I just want to make sure I sent it to the right place

Re: How long does it generally take for

PostPosted: Fri Sep 06, 2024 7:11 pm
by hackra
My experience is they don't respond after 5 pm Friday or on weekends. I suspect you'll hear back Monday or Tuesday

Re: How long does it generally take for

PostPosted: Fri Sep 06, 2024 7:30 pm
by Palmtana
Mattw0909 wrote:......I just want to make sure I sent it to the right place


365support@strat-o-matic.com

Re: How long does it generally take for

PostPosted: Fri Sep 06, 2024 7:31 pm
by Mattw0909
I just received the credit thanks guys