- Posts: 810
- Joined: Thu Aug 23, 2012 4:32 pm
Tue Jan 14, 2014 2:05 pm
Games must definitely be re-run....at least I would think so. (see Bernie's 3 obvious reasons) Sometimes SOM acts as if this is a free game and service they supply us with.
Found out that another manager in our league also had one of his starting pitchers, Mickey Welch, make 2 starts in the first series under the same circumstance, getting hit hard and knocked out early in game 1, only to return in game 3, get hit hard and make an early exit again.
From reading other threads, it appears that numerous other starting pitchers started 2 games in the same series Monday night.
Apparently, as a result of starting twice in 3 games, a lot of starting rotations got messed up, as I noticed all of those starters are back in the rotation pitching two slots later, i.e. needed the usual rest period after starting their second game in three days.
Now I've long been an advocate of letting a starting pitcher who makes an early exit (after pitching 3 or less innings) start again on less than three days rest, and the CD ROM game allows for such, but if the rules are going to change for the online game to reflect more of the features in the CD ROM game (which makes sense to avoid operating two different computer platforms), how about giving us some notice and some choice as to whether or not we want a particular starter to make another start on less than 3 days rest if he gets knocked out early.
Despite the known problems caused by the change over to a new server, SOM denied my request to rerun Monday night's games, and has denied all rerun requests despite the change over impacting a good number of leagues.
The good news, however, is that SOM restored my $80 mil cap and let me make changes without a waiver penalty to get full use of the cap.
As for my concern that playing with less than full cap value on my roster on opening night and losing 2 of 3 could possibly cost my team a playoff shot at the end of the season, SOM said that it would award me a credit if my team missed the playoff by a game or two.
So, except for the lost time having to deal with the problems caused by the server change, I'm satisfied with the resolution.
However, it's unfortunate that the problems occurred in the first place and they certainly should have been foreseeable and preventable. As a result of the failure to foresee the problems, many people, good paying loyal longstanding customers, were inconvenienced with nothing more than a shrug of the shoulder and a half hearted "sorry" from SOM.
While I would expect such poor customer service from a government agency such as the DMV, whose employees realize and flaunt that they are the only game in town, it's puzzling that SOM would treat its aging customer base with similar disrespect, as it clearly is not the only game in town.
