Are there any current problems with the site?

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Ruths ruffians

  • Posts: 71
  • Joined: Sun Oct 14, 2012 12:49 am

Are there any current problems with the site?

PostFri Jan 02, 2015 5:24 pm

I was just curious as I purchased a team and now when I try to go back into it to save my player rankings, pick a park and join a league, it won't let me access the team.

Has this happened to anyone?

Thanks!
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drfreeze49

  • Posts: 2119
  • Joined: Thu Aug 23, 2012 4:36 pm
  • Location: Myrtle Beach SC by way of Staten Island, NY

Re: Are there any current problems with the site?

PostFri Jan 02, 2015 5:39 pm

Try clearing your cookies...log out then reenter...if that does that work contact on line support...

good luck
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Ruths ruffians

  • Posts: 71
  • Joined: Sun Oct 14, 2012 12:49 am

Re: Are there any current problems with the site?

PostFri Jan 02, 2015 9:19 pm

Thank you.

I have not received a response from tech support and I don't want to purchase another team for fear it may happen again. Is there anyone I can email directly?

Thanks!
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Badjam

  • Posts: 446
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Re: Are there any current problems with the site?

PostFri Jan 02, 2015 11:03 pm

Just try onlinegamesupport@strat-o-matic.com

Haven't heard of this happening in a long time and not sure of the solution other than trying a different browser like firefox or chrome.
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Ruths ruffians

  • Posts: 71
  • Joined: Sun Oct 14, 2012 12:49 am

Re: Are there any current problems with the site?

PostSat Jan 03, 2015 2:20 am

No luck to this point but will try to put in another team and hope I can get the one I drafted going at some point. It is still stuck on choosing players and won't let me access it.

Thanks for the suggestions.
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djp_77

  • Posts: 357
  • Joined: Fri Aug 31, 2012 3:08 am

Re: Are there any current problems with the site?

PostSat Jan 03, 2015 5:29 am

I had a auto draft on New Years and the league had 2 teams in the east division and 8 or 9 in the west division. There was no schedule and it said next game was in December. Strat fixed it that night. I wonder if the flip to 2015 has anything to do with it?
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Ruths ruffians

  • Posts: 71
  • Joined: Sun Oct 14, 2012 12:49 am

Re: Are there any current problems with the site?

PostSat Jan 03, 2015 2:00 pm

I will just wait to hear back from tech support but I guess I am bummed because I really like the team I drafted.

I really appreciate the feedback guys!

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