- Posts: 2610
- Joined: Thu Aug 23, 2012 5:22 pm
I have notified SOM that I will not be setting up a Barnstormers 2019 - that doesnt mean that someone else cant step in and give it a shot but I have given them many reasons.
1. They promised long ago (talking years ago) to make modifications to the SOM live draft to enable a 3-hour clock not only for our Finals but for other events. Hasnt happened. Our finals draft was more challenging this year as Diamond Dope is becoming too slow for anyone to use.
2. Lack of any personalization to our communication. I ask them to do something for the tournament, it takes forever AND no one ever gives me a name. I have the same 365support@ e-mail that you have. I would expect that bringing SOM 160+ players to span over 6 events plus semi-finals and finals would be enough of a revenue generator that they would give us a LITTLE bit better treatment. Seems my e-mails go to the bottom of the queue.
3. I'm like many of us here that feel that the SOM site has been suffering from serious lack of customer service. The site goes down often and no communication or compensation gets back to the paying customers.
And well, most of the vets who were here from the beginning are gone - it's just time I mosey on out to pasture. I havent played in Barnstormers myself in over 2 years and I am hardly playing at all. It's just not fun anymore.
I thank you all who have participated, I enjoyed being involved in something that has lasted this long and has done so well over the years. I hope SOM can make some positive changes to this site to keep it afloat.
Mighty Moose
1. They promised long ago (talking years ago) to make modifications to the SOM live draft to enable a 3-hour clock not only for our Finals but for other events. Hasnt happened. Our finals draft was more challenging this year as Diamond Dope is becoming too slow for anyone to use.
2. Lack of any personalization to our communication. I ask them to do something for the tournament, it takes forever AND no one ever gives me a name. I have the same 365support@ e-mail that you have. I would expect that bringing SOM 160+ players to span over 6 events plus semi-finals and finals would be enough of a revenue generator that they would give us a LITTLE bit better treatment. Seems my e-mails go to the bottom of the queue.
3. I'm like many of us here that feel that the SOM site has been suffering from serious lack of customer service. The site goes down often and no communication or compensation gets back to the paying customers.
And well, most of the vets who were here from the beginning are gone - it's just time I mosey on out to pasture. I havent played in Barnstormers myself in over 2 years and I am hardly playing at all. It's just not fun anymore.
I thank you all who have participated, I enjoyed being involved in something that has lasted this long and has done so well over the years. I hope SOM can make some positive changes to this site to keep it afloat.
Mighty Moose
Last edited by mighty moose on Wed Mar 27, 2019 1:10 pm, edited 1 time in total.