League Integrity complaints

I have a potential situation in the rookie league I'm in, where I suspect one user of having multiple accounts in the same league and completing a big trade to stack both teams. I emailed online support (it was pretty hard to find out what to do to complain about this type of situation too) and zero response so far. It's only been 2 days, but the league is currently in preseason and starts Monday.
Any thoughts on how long is reasonable to follow-up?

My guess is you won't get a reply over the weekend but obviously it should be addressed Monday so hopefully then.

Just out of curiosity how do you trade between two teams you control and make each of them better?
I guess if one or both have a surplus at one position and a trade is made to spread the wealth between the two teams - something like that?

Just out of curiosity how do you trade between two teams you control and make each of them better?
I guess if one or both have a surplus at one position and a trade is made to spread the wealth between the two teams - something like that?

Something like that. Also removing players from free agency. The effect might be minimal but the potential for unfairness is huge I would just abandon the league if it were free, but for a paid service that isn't cheap it becomes a way bigger deal.

What makes you think it’s the same person?

What makes you think it’s the same person?

Same or colluding.
There was a new trade just recently peraza for Dietrich.
Just not impressed with how this goes down.wish there was some way to easily flag a suspect trade.
Really no longer enjoying strat after 30 years so will probably use up my credits and go

SOM has ignored my email so I re-sent it. It is obvious that a manager entered 2 teams despite the restriction. At the very least there is collusion to boost 1 team over another. A late season trade was so lopsided there can be no doubt. The 4 non-SOM Bot owners merely want our credit returned.

My follow-up complaint was ignored too.
It would be one thing if this was a free league, but seeing as it costs a fair amount of money for one team, if league integrity complaints aren't going to be taken seriously, I'm spending my money elsewhere.
Too bad. I've been playing strat in one form or other since the mid 80s.

Happily the cheater lost in the semis. However, it is still very disappointing SOM has failed to address blatant cheating.

You should post links to the suspect trades and teams. At the very least, others will know who the cheaters are.