SOM Customer Service - working on the weekend!

Moderator: Palmtana

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RiggoDrill

  • Posts: 953
  • Joined: Sat Mar 04, 2017 12:34 am

SOM Customer Service - working on the weekend!

PostSun Jan 26, 2020 1:32 pm

I had an issue with a league and email'd SOM on Saturday. They responded almost immediately and made some changes to the league. We do a lot of complaining around here, but in the past few months they've really stepped up the responsiveness of customer service.

Much appreciated!
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Sykes25

  • Posts: 260
  • Joined: Thu Jan 23, 2020 10:23 pm
  • Location: Hoboken, NJ

Re: SOM Customer Service - working on the weekend!

PostSun Jan 26, 2020 1:41 pm

I can testify to this statement.

I can't tell you how easy it has been to work with their customer service folks of late.
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drfreeze49

  • Posts: 2106
  • Joined: Thu Aug 23, 2012 4:36 pm
  • Location: Myrtle Beach SC by way of Staten Island, NY

Re: SOM Customer Service - working on the weekend!

PostSun Jan 26, 2020 2:28 pm

sometimes they are on it...sometimes they are asleep at the switch...overall a c- in my estimation...
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Al Hogg

  • Posts: 804
  • Joined: Sat Oct 13, 2012 5:21 pm

7 Seasons Strat Championship League is Going Again

PostTue Jan 28, 2020 12:08 am

RiggoDrill, you are one of two we need to sign up to get the 2015 league going:

https://365.strat-o-matic.com/league/442778

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