Saving the Customer when Rats appear at dinner

Me as well. Had to cancel my card last week when I saw a couple of bogus charges on it. Still waiting to get my new CC card. I guess we pay for the convenience of on line shopping in this day and age. This will make the third time in the last ten years my CC has been hacked, and back in the fall my checking account got hacked in to. Turned out that the bank my city did their business with got hacked in to, so everyone that paid property taxes, registered their cars, etc by check to our town hall became vulnerable. I was one of hundreds. THAT was fun.
But, I really liked the restaurant story. Now THAT was customer service.