List of Strat customers hacked prior to January, 2021

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jlt53

  • Posts: 159
  • Joined: Fri Aug 24, 2012 6:46 pm

Re: List of Strat customers hacked prior to January, 2021

PostWed Mar 10, 2021 12:43 am

i purchased credits in early Dec. Was hacked 1-11.
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JoeMet

  • Posts: 9
  • Joined: Mon Jun 15, 2020 7:30 am

Re: List of Strat customers hacked prior to January, 2021

PostWed Mar 10, 2021 8:57 am

Purchased credits in January. First fraudulent purchase showed up on January 31. Still have not received anything from STRAT regarding free credits.
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Musial6

  • Posts: 2335
  • Joined: Thu Aug 23, 2012 3:56 pm

Re: List of Strat customers hacked prior to January, 2021

PostWed Mar 10, 2021 10:21 am

I purchased credits on December 21, 2020.
On January 8, 2021 I was informed by credit card company I had used that my credit card was compromised and I had to await a new card.
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XHowser Jr.

  • Posts: 187
  • Joined: Mon Sep 24, 2012 9:52 am

Re: List of Strat customers hacked prior to January, 2021

PostWed Mar 10, 2021 1:50 pm

I purchased credits on Dec 10 and my card was compromised on Dec 17 for $2,600. Took many hours of fighting with credit card company to have charges removed but they are finally gone. Never heard a word from Strat.
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emart

  • Posts: 1353
  • Joined: Fri Aug 24, 2012 12:16 am

Re: List of Strat customers hacked prior to January, 2021

PostWed Mar 10, 2021 3:46 pm

emart wrote:7. emart. Purchased credits in mid-December, fraudulent charges showed up on January 4th and the card was shut down. Found out about the breach here after reading posts about the compromise emails being received. Notified SOM by email. Received a reply of "thanks for letting us know". Never received any emails regarding the breach and haven't received the credit offer or a reply to my email to them yesterday morning.


Emailed 365 support last Monday morning about the free credit offer. Received this response this morning:

"Thanks for writing in. Your inquiry has been escalated and we will be conducting an investigation as soon as possible."
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freeman

  • Posts: 922
  • Joined: Wed Feb 05, 2014 6:55 am

Re: List of Strat customers hacked prior to January, 2021

PostWed Mar 10, 2021 4:24 pm

Customer service: "Which trash can does the 'escalated' inquiries go again?"

I kid, i kid!
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The Godfather

  • Posts: 270
  • Joined: Tue Sep 11, 2012 5:43 pm

Re: List of Strat customers hacked prior to January, 2021

PostWed Mar 10, 2021 5:11 pm

I purchased credits on Dec. 16, 2020. Several fraudulent charges popped up on my credit card in early Feb 2021, around 7-8 transactions. I cancelled my credit card immediately and asked for reissue. I wasn't contacted by SOM at any time and only learned about the breach via the boards. I wasn't offered free credits and I e-mailed SOM asking 1) why I wasn't contacted initially regarding the breach and 2) why I wasn't offered free credits as a result of being affected by their breach. No reply. Crickets.
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toronto50

  • Posts: 651
  • Joined: Thu Aug 23, 2012 7:50 pm

Re: List of Strat customers hacked prior to January, 2021

PostWed Mar 10, 2021 9:24 pm

i was hacked in 2020!!

my wife wondered why we were trying to buy $2k in patio furniture!!
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freeman

  • Posts: 922
  • Joined: Wed Feb 05, 2014 6:55 am

Re: List of Strat customers hacked prior to January, 2021

PostWed Mar 10, 2021 11:25 pm

What month?

Who couldnt use a nice set of lawn chairs to enjoy some bbq and a cold one...
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centerfielder17

  • Posts: 2240
  • Joined: Sat Aug 25, 2012 3:53 am

Re: List of Strat customers hacked prior to January, 2021

PostThu Mar 11, 2021 9:24 am

Last purchase at SOM November 25, 2020

Card hacked January 18, 2021

Never heard anything from SOM, read about it on the boards.
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