freeman wrote:The guys whose security was not good enough to prevent customers from being hacked..are then very confident that they are certain that they know exactly when the hack occurred, that it could not have been earlier or that there wasnt more than one hack. Then they assume that anyone complaining about a hack outside of their time period is trying to take advantage of them. But their assumption that they were only hacked starting January 5 is clearly wrong...
Agree with that. I got a fraud notification about my card and then about 2 weeks later saw all the banter on the boards about cards getting compromised and put two and two together.
I was not happy they insisted on proof of my card being compromised, but I guess I understand it. They truly are not very customercentric in their approach.