questions

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michaelrobb11

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questions

PostWed Jun 09, 2021 12:15 am

why doesnt the company respond to questions
why are games sheduled for the 8 th simulated on the ninth?
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amberpanthers

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Re: questions

PostSat Jun 19, 2021 11:33 am

I also wonder why they never respond to questions? Terrible customer service they can't be busy now summer is here. Anyone else having issues?
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milleram

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Re: questions

PostSat Jun 19, 2021 3:01 pm

michaelrobb11 wrote:why doesnt the company respond to questions
why are games sheduled for the 8 th simulated on the ninth?


The roster and lineup settings are locked in at 10PM eastern on the night of the game, any changes after 10 pm will not effect that nights games. (7PM out west) This is done to give West coast managers time to make roster changes for that night if they want.

There are usually so many leagues to run, that it can approach 1AM eastern for all games to play (and later if there is a glitch)--as far as I know, leagues are played in a random order, A league can be played at 10:30PM or 12:30 AM--It is difficult to stay up that late for results on east coast for most, but east coast maybe has a slight advantage with the 5PM waivers and the following FA frenzy in pre-season.
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STEVENSTEFFANNI

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Re: questions

PostSat Jun 19, 2021 10:28 pm

amberpanthers wrote:I also wonder why they never respond to questions? Terrible customer service they can't be busy now summer is here. Anyone else having issues?


A question asked many times..its obvious its their show..like it or leave it
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amberpanthers

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Re: questions

PostWed Dec 08, 2021 5:16 pm

Yes, they never respond really annoying. Worst customer service ever but they take your money.
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DinerMike

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Re: questions

PostWed Dec 08, 2021 9:58 pm

emails during standard EST zone business hours are always your best bet. I, have never had a problem with customer service via that route.

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