just wanna say thanks for the complimentary credit...

..... "The reason why you weren't initially awarded the free team credit was because....

Did they eventually give you a credit?

Meh, that's kind of a technicality IMO. The credit is supposed to be compensation for those who were inconvenienced, if your team's season was already over I can see their POV that you weren't affected. Poor phrasing for them to say all active leagues if they really meant all active teams but you're more trying to take advantage of that phrasing than actually owed restitution IMHO. Not that I blame you, it was worth a shot.

Would it alter your viewpoint to know that the owners of the teams that played in the Finals also did not receive a credit for the outage?

..... "The reason why you weren't initially awarded the free team credit was because....

Did they eventually give you a credit?

Good eye, Palmtana, good eye. They asked me not to tell anyone. I for one am living up to the terms of an understanding.

Meh, that's kind of a technicality IMO. The credit is supposed to be compensation for those who were inconvenienced, if your team's season was already over I can see their POV that you weren't affected. Poor phrasing for them to say all active leagues if they really meant all active teams but you're more trying to take advantage of that phrasing than actually owed restitution IMHO. Not that I blame you, it was worth a shot.

Would it alter your viewpoint to know that the owners of the teams that played in the Finals also did not receive a credit for the outage?

I would think the playoff teams should get a credit yes. Glad to hear they coughed it up regardless rather than haggle.

I agree with you, they should have honored their statement. We need more players, not less. Although I do agree with MaxPower that this is a technicality so I can understand Strat's viewpoint too.

If I were running Strat, I would have given him the free credit. It's good to keep the customers happy.

If I were running Strat, I would have given him the free credit. It's good to keep the customers happy.

Evidence keeps mounting that they are massive cheapskates and don't give a rip about their customers.