How long does it generally take for

Moderator: Palmtana

  • Author
  • Message
Offline

Mattw0909

  • Posts: 301
  • Joined: Tue Jan 19, 2021 9:41 pm

How long does it generally take for

PostFri Sep 06, 2024 5:40 pm

I purchased a team about 45 minutes ago and never received a credit on my account to create the team. I sent strat an email and still haven’t heard anything back. How long do the normally take to respond? I’ve never tried contacting them before so I just want to make sure I sent it to the right place
Offline

hackra

  • Posts: 1792
  • Joined: Mon Aug 27, 2012 10:25 pm

Re: How long does it generally take for

PostFri Sep 06, 2024 7:11 pm

My experience is they don't respond after 5 pm Friday or on weekends. I suspect you'll hear back Monday or Tuesday
Offline

Palmtana

  • Posts: 6966
  • Joined: Thu Aug 23, 2012 7:47 pm
  • Location: SoCal

Re: How long does it generally take for

PostFri Sep 06, 2024 7:30 pm

Mattw0909 wrote:......I just want to make sure I sent it to the right place


365support@strat-o-matic.com
Offline

Mattw0909

  • Posts: 301
  • Joined: Tue Jan 19, 2021 9:41 pm

Re: How long does it generally take for

PostFri Sep 06, 2024 7:31 pm

I just received the credit thanks guys

Return to Strat-O-Matic Baseball: All-Time Greats

Who is online

Users browsing this forum: No registered users and 16 guests