Sun Apr 30, 2023 8:01 pm
Many years ago (12+?) SOM was run by the publication The Sporting News. Bernie worked for the Sporting News and was active on the forums. Communication was 2-way, and we the fans felt like we were being heard. Then SOM decided they wanted to run things themselves. Fortunately, they brought Bernie over from TSN, and things were still good for awhile.
However, Bernie and SOM eventually parted ways. One can only speculate why. Then someone from SOM named John Garcia started a blog in 2012, which ran until 2018. His blog posts are still in their own section on the forum. John's blog was very good; it was informative and helpful. However, communication was 1-sided. No replies were allowed!
Since 2018, we've had nothing (unless you count the news feeds that run across our screen.
SOM has a great product. However, they don't seem interested in feedback or suggestions. I hope I'm wrong and they do read and consider suggestions and comments made on the forums.
I will give their support staff high marks. Whenever I had to contact them with an issue, I always got a helpful reply.