More lousy customer service

[nevdully's]

[i:2a112286ae]Note We will be performing network maintenance tonight between 2am and 4am. All Sporting News sites might not be accessible. We apologize for the inconvenience this may cause you.

[/i:2a112286ae]


I wonder why the auto drafts haven't run yet. :(

I see a league about to fill so I anxiously put a team together at about 11:30 tonight to fill it up. :D I get a bit concerned by the above quote but think, since the autodrafts always run just after midnight I won't be disappointed, but I guess 2:00am to 4:00am means 12:00 midnight til whenever. :(

[Mr Baseball World]

I am beginning to wonder if the autodrafts will not run until after maintenance. That would cause a stir.

[nevdully's]

Exactly

[Mr Baseball World]

.....not looking good. Not a big deal to me since my league set to run tonight is such that we have exclusive rights to 4 atg teams and no pickups allowed so there is no frenzy but thought I would tinker now but looks like it will have to wait until tomorrow.

[doctrcpa]

2-4 AM became 2-7AM some time around 5:30 this morning which is when I was on line to check box scores.

[PJ Axelsson]

I can understand the need for maintenance, and I totally understand that these things take more time than any customer is ready to give.

What I must have missed was the notice that this would happen?

Does TSN realize that their customers fanatically check these pages 24/7/365? It should be made pretty clear when this stuff will happen (assuming it is planned in advance and not some emergency) and they should just tell us that the site will be down for the whole day, take a day off, and we'll see you tomorrow.

Then, we can all be happy. :D

[Play By The Rules]

I'm not a computer genius, but don't you think it's possible that something screwed up and they had an emergency?

Their site has been up and down the past few weeks.

Of course, I'd probably feel differently if I had a frenzy bumped...

[Mr Baseball World]

True PBTR but the notice indicated there would be maintenance from 2 to 4, was posted before midnight with no indication that things would not run at their normal times. People waited for 2 hours needlessly which could have been avoided if the notice had also said that nightly drafts/games would be delayed.

[buster j ratt]

If I remember right they always gave advance notice up until about August and since then have been erratic regularly Coming home on nite shift at 4 AM my teams are inportantant at that time Hate to tell them but DRACULA does exist He just does not bite necks But this morning I felt like it :evil:

[The Last Druid]

I had an autodraft that was supposed to run. So I stayed up until about 12:30 a.m. for it. No luck. Went to bed. Got up at 8 a.m. and the draft still hadn't run, nor had any games been played. :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted: :twisted:

Fortunately I didn't have a frenzy last night. Then I would have actually been upset.